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Do you have your boarding pass or e-ticket around?
We can use any document with your flight information to auto-fill the claim for you, and make the process even easier.
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    Good news!

    You can claim a refund or EUR 600 per passenger

    That's a total of EUR for your group of people!

    DD dash MM dash YYYY

    Let's secure your compensation of EUR {Value Per Passenger:198}!

    An early submission increases your chances, and will also let us speed up the process for you.

    What happened with your flight?
    How long was the delay?
    What was the reason for the denial?
    Did airline warn you about the cancellation in advance?
    Did airline offer you a re-routing?
    Did it depart earlier?
    Did it arrive later?
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    Have you already contacted the airline?

    How do we reach you once we get your EUR {Value Per Passenger:198}?

    We will need to contact you as soon as we get your money.

    Name*
    Receive Notification
    Please upload any document with your booking reference. If you do not know what is your booking reference, simply attach your Boarding Pass or E-Ticket, and we will detect it for you.
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    Accepted file types: jpg, jpeg, png, pdf, webp, Max. file size: 20 MB.
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      Please attach any document with your booking reference

      Boarding Pass

      The boarding pass is the physical slip you receive after checking in at the airport, or an in-app document if you check-in online. You use this to board the plane and it has details like your name and seat number.

      E-ticket

      You'll receive your e-ticket after making your booking - it's an electronic confirmation that gets emailed to you containing the passenger's names, flight details, and booking reference.

      If you are sure that the uploaded documents do contain the booking confirmation number, please provide it below.

      You have provided us a document that confirms your booking

      This is your airline reservation code. It will be a combination of 6 numbers and letters.
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      Legal Consent*
      Consumer Disclosure Regarding Conducting Business Electronically, Signing Documents Electronically, and Receiving Electronic Notices and Disclosures

      Please read the information below, carefully, as it concerns your rights. eSignatures are an efficient way to execute an agreement with the same legal force and effect of a handwritten or “wet ink” signature. By signing this document you are agreeing that you have reviewed this Consumer Disclosure and consent and intend to transact business electronically; to use electronic signatures instead of wet ink signatures and paper documents, and to receive notices and disclosures electronically.

      You are not required to sign documents electronically or to receive notices and disclosures electronically. If you prefer not to transact business electronically, you may request paper copies from the “sending party” and withdraw your consent at any time, as described below.

      Scope of Consent
      By utilizing this Service, you agree to receive electronic signature documents with all related and identified documents, notices, and disclosures provided during your relationship with the “sending party.” You may withdraw your consent, at any time, by following the procedures outlined below.

      Paper Copies
      You are not required to sign documents electronically, or receive notices or disclosures electronically, and may request paper copies of documents or disclosures, if you prefer. You also have the ability to download and print any signed or unsigned documents sent to you through the electronic signature service. We may also email you a copy of all documents you sign using the electronic signature service. If you wish to receive paper copies instead of electronic documents you may close this web browser and request paper copies from the “sending party” by following the procedures outlined below. The “sending party” may apply a charge for additional expenses incurred by printing and mailing paper copies.

      Withdrawal of Consent
      You may withdraw your consent to receive electronic documents, notices or disclosures at any time. In order to withdraw consent you must notify the “sending party” that you wish to withdraw your consent to transact business electronically and to provide your future documents, notices, and disclosures in paper format. If at any time, after withdrawing your consent you choose to use our electronic signature system your use of this Service will, once again, evidence your consent to receive documents, notices, and disclosures, electronically. You may withdraw your consent to receive electronic notices and disclosures or execute an electronic signature by following the procedures described below.

      Withdrawing your consent, requesting a paper copy, or updating your contact information
      You always have the ability to download and print any documents sent to you through our electronic signature system. To withdraw your consent to conduct business electronically, sign documents electronically, and receive documents, notices, or disclosures electronically, please contact the “sending party” directly; by telephone, by email (sent to the “sending party” with any of the topics outlined below stated in the subject line of your email) or by postal mail to their mailing address specified to receive such notices.

      “Withdrawal of Consent To Transact Business Electronically” To allow the “sending party” to identify and facilitate your withdrawal of consent to transact business electronically, please provide your name, email address, the date on which you are withdrawing your consent, your telephone number and mailing address.

      “Requesting A Paper Copy” To allow the “sending party” to identify you to provide a paper copy of the document requiring your signature, the notice, or disclosure, please provide the sending party with your name, email address, mailing address, telephone number, and name of the document of which you are requesting a paper copy .

      “Update Your Contact Information” To allow the “sending party” to identify you in order to update your contact information, please provide them with your name, email address, mailing address, and telephone number.

      The “sending party” will inform you of any fees related to costs for printing and mailing paper copies or your withdrawal consent to transact business electronically.

      By signing you agree to Terms and Conditions and Price List, and you authorize us to show your signature on the Assignment Form.

      Please provide a picture of your ID

      This is required by the airlines and legal authorities to prove you are the one who submitted your claim.

      This is required by the airlines and legal authorities to prove you are the one who submitted your claim. A national ID or passport work best!
      Drop files here or
      Accepted file types: jpg, jpeg, png, pdf, webp, Max. file size: 20 MB.

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        Address

        Your flight does not qualify

        Your arrival airport EUR {Value Per Passenger:198} is outside of EU

        What flights are covered by EU261?

        There are a few different scenarios where EU261 may kick in to protect passenger rights, including flight delays and cancellations on itineraries such as:

        Flight itinerary You're flying an EU carrier You're flying a non-EU carrier
        Flight from the EU to the EU ✅ ✅
        Flight from the EU to outside the EU ✅ ✅
        Flight from outside the EU to the EU ✅ ❌
        Flight from outside the EU to outside the EU ❌ ❌

        Other passengers on your booking

        Remember that you can claim EUR {Value Per Passenger:198} in compensations for everyone on your booking.

        Name Actions
         
        There are no Passengers.

        Maximum number of passengers reached.

        This field is for validation purposes and should be left unchanged.
        Privacy PolicyTerms & Conditions
        This site provides informations and access to legal services offered by Delay Buddy LLC. Delay Buddy is a member of AAG(Airline Accountability Group). We enforce your legal Rights stipulated by EU legislation EC 261, various US laws, Brazil’s ANAC 400, and the Montreal Convention. All rights reserved.
        Delay Buddy is part of the Airline Accountability Group. AAG is an organization that works to help people that have been affected by air flight delays and cancellations by enforcing their legal rights.
        US airline passenger right
        eu regulation ES 261
        Montreal convection
        brazilion regulations
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