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What’s Your Name?

*No risk. Checking compensation is absolutely free of charge.

Name(Required)

What’s Your Phone Number?

We'll use this to text you important account information and help verify your identity.

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What’s Your Email Address?

This is where we’ll email you important information about your account.

Email(Required)

What is your booking Reference?

I'll just need a few flight details so I can check your eligibility.

This is your airline reservation code. It will be a combination of 6 numbers and letters.
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I will need few flight details to continue your claim

DD dash MM dash YYYY

Every other passenger on your booking may be entitled for up to $600 as well

You can actually claim compensation for everyone that was on your booking. Were you traveling as part of a group?

Traveling(Required)
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There are no Passengers.

Maximum number of passengers reached.

Please upload your boarding pass with clear visible confirmation booking numbers

This is essential to prove your flight details. The details of your flight will be in the email you received when you purchased it.

拖拽文件到此处,或者
Accepted file types: jpg, jpeg, png, pdf, webp, Max. file size: 20 MB.

    What is a boarding pass or an e-ticket?


    The boarding pass is the physical slip you receive after checking in at the airport, or an in-app document if you check-in online. You use this to board the plane and it has details like your name and seat number.

    E-ticket you'll receive your e-ticket after making your booking - it's an electronic confirmation that gets emailed to you containing the passenger's names, flight details, and booking reference.

    Please provide a picture of your ID

    This is required by the airlines and legal authorities to prove you are the one who submitted your claim.

    ID Type(Required)
    拖拽文件到此处,或者
    Accepted file types: jpg, jpeg, png, pdf, webp, Max. file size: 20 MB.
      National ID required ( Please upload your passport if you don't have a national ID ).
      Address(Required)

      Please tell us in few words what happened.

      The more specific details you can provide, the stronger your claim will be. You can skip this step but remember, more information we have from you, more likely to get what you deserve faster. But truth to be said we really want to hear what happened and support you as much as we can.

      What should you include?
      • How did you find out about the flight problem?
      • What did the airline tell you and when? Were you provided with regular updates?
      • What care did the airline provide, if any?
      • How did the incident inconvenience you?
      • Did you miss an event or lose money?
      • Did you make alternative travel arrangements?
      • How did you travel and how was it arranged?

      The more specific details you can provide, the stronger your claim will be.

      We may be able to handle your claim faster if you provide some additional information.

      Have you already contacted the airline?

      By signing you agree to Terms and Conditions and Price List, and you authorize us to show your signature on the Assignment Form.

      Legal Consent(Required)
      Consumer Disclosure Regarding Conducting Business Electronically, Signing Documents Electronically, and Receiving Electronic Notices and Disclosures

      Please read the information below, carefully, as it concerns your rights. eSignatures are an efficient way to execute an agreement with the same legal force and effect of a handwritten or “wet ink” signature. By signing this document you are agreeing that you have reviewed this Consumer Disclosure and consent and intend to transact business electronically; to use electronic signatures instead of wet ink signatures and paper documents, and to receive notices and disclosures electronically.

      You are not required to sign documents electronically or to receive notices and disclosures electronically. If you prefer not to transact business electronically, you may request paper copies from the “sending party” and withdraw your consent at any time, as described below.

      Scope of Consent
      By utilizing this Service, you agree to receive electronic signature documents with all related and identified documents, notices, and disclosures provided during your relationship with the “sending party.” You may withdraw your consent, at any time, by following the procedures outlined below.

      Paper Copies
      You are not required to sign documents electronically, or receive notices or disclosures electronically, and may request paper copies of documents or disclosures, if you prefer. You also have the ability to download and print any signed or unsigned documents sent to you through the electronic signature service. We may also email you a copy of all documents you sign using the electronic signature service. If you wish to receive paper copies instead of electronic documents you may close this web browser and request paper copies from the “sending party” by following the procedures outlined below. The “sending party” may apply a charge for additional expenses incurred by printing and mailing paper copies.

      Withdrawal of Consent
      You may withdraw your consent to receive electronic documents, notices or disclosures at any time. In order to withdraw consent you must notify the “sending party” that you wish to withdraw your consent to transact business electronically and to provide your future documents, notices, and disclosures in paper format. If at any time, after withdrawing your consent you choose to use our electronic signature system your use of this Service will, once again, evidence your consent to receive documents, notices, and disclosures, electronically. You may withdraw your consent to receive electronic notices and disclosures or execute an electronic signature by following the procedures described below.

      Withdrawing your consent, requesting a paper copy, or updating your contact information
      You always have the ability to download and print any documents sent to you through our electronic signature system. To withdraw your consent to conduct business electronically, sign documents electronically, and receive documents, notices, or disclosures electronically, please contact the “sending party” directly; by telephone, by email (sent to the “sending party” with any of the topics outlined below stated in the subject line of your email) or by postal mail to their mailing address specified to receive such notices.

      “Withdrawal of Consent To Transact Business Electronically” To allow the “sending party” to identify and facilitate your withdrawal of consent to transact business electronically, please provide your name, email address, the date on which you are withdrawing your consent, your telephone number and mailing address.

      “Requesting A Paper Copy” To allow the “sending party” to identify you to provide a paper copy of the document requiring your signature, the notice, or disclosure, please provide the sending party with your name, email address, mailing address, telephone number, and name of the document of which you are requesting a paper copy .

      “Update Your Contact Information” To allow the “sending party” to identify you in order to update your contact information, please provide them with your name, email address, mailing address, and telephone number.

      The “sending party” will inform you of any fees related to costs for printing and mailing paper copies or your withdrawal consent to transact business electronically.
      Become Delay Buddy
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      隐私政策条款和条件
      本网站提供有关 Delay Buddy LLC 所提供的法律服务的信息和访问途径。Delay Buddy 是 AAG(Airline Accountability Group)的成员。我们行使欧盟法律 EC 261、美国各种法律、巴西 ANAC 400 和《蒙特利尔公约》规定的您的合法权利。保留所有权利。.
      Delay Buddy 隶属于航空公司责任集团(Airline Accountability Group)。AAG 是一个致力于帮助因航班延误和取消而受到影响的人们维护其合法权益的组织。.
      美国航空公司乘客权利
      欧盟条例 ES 261
      蒙特利尔对流
      巴西法规
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